Dell Client Foundations Practice Exam 2025 - Free Practice Questions and Study Guide

The correct initial step in performing a Latitude Self-Heal Recovery is removing the primary battery. This step is crucial because it ensures that the device is fully powered down and helps to prevent any potential electrical issues during the recovery process. By disconnecting the primary battery, any residual power in the system is discharged, which is essential for the self-heal recovery to proceed without interference. This prepares the laptop for a clean state in which the recovery process can effectively reset the system components.

While plugging in the AC adapter may seem like a necessary action, it is generally safer to remove the primary battery first to avoid any risks of short circuits or other electrical problems that might arise during the recovery. Disconnecting the coin-cell battery or releasing the flea power are also steps related to power management, but they are not the first actions required for initiating the self-recovery process. The focus should be on ensuring that the main power source, the primary battery, is removed to facilitate a complete reset.